{"id":114,"date":"2026-02-13T23:10:04","date_gmt":"2026-02-13T23:10:04","guid":{"rendered":"https:\/\/www.thefrenchhospitality.com\/?post_type=formations&#038;p=114"},"modified":"2026-02-13T23:25:57","modified_gmt":"2026-02-13T23:25:57","slug":"elegance-et-excellence-maitriser-laccueil-et-le-grooming","status":"publish","type":"formations","link":"https:\/\/www.thefrenchhospitality.com\/en\/formations\/elegance-and-excellence-mastering-hospitality-and-grooming\/","title":{"rendered":"Elegance and Excellence: Mastering Hospitality and Grooming"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"114\" class=\"elementor elementor-114\" data-elementor-post-type=\"formations\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-762e3dfc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"762e3dfc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29d562c\" data-id=\"29d562c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d08eac elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"2d08eac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2248\" height=\"1500\" src=\"https:\/\/www.thefrenchhospitality.com\/wp-content\/uploads\/2026\/02\/Elegance-et-Excellence-Maitriser-laccueil-et-le-grooming.jpeg\" class=\"attachment-full size-full wp-image-115\" alt=\"\" srcset=\"https:\/\/www.thefrenchhospitality.com\/wp-content\/uploads\/2026\/02\/Elegance-et-Excellence-Maitriser-laccueil-et-le-grooming.jpeg 2248w, https:\/\/www.thefrenchhospitality.com\/wp-content\/uploads\/2026\/02\/Elegance-et-Excellence-Maitriser-laccueil-et-le-grooming-300x200.jpeg 300w, https:\/\/www.thefrenchhospitality.com\/wp-content\/uploads\/2026\/02\/Elegance-et-Excellence-Maitriser-laccueil-et-le-grooming-1024x683.jpeg 1024w, https:\/\/www.thefrenchhospitality.com\/wp-content\/uploads\/2026\/02\/Elegance-et-Excellence-Maitriser-laccueil-et-le-grooming-768x512.jpeg 768w, https:\/\/www.thefrenchhospitality.com\/wp-content\/uploads\/2026\/02\/Elegance-et-Excellence-Maitriser-laccueil-et-le-grooming-1536x1025.jpeg 1536w, https:\/\/www.thefrenchhospitality.com\/wp-content\/uploads\/2026\/02\/Elegance-et-Excellence-Maitriser-laccueil-et-le-grooming-2048x1367.jpeg 2048w\" sizes=\"(max-width: 2248px) 100vw, 2248px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34d72567 elementor-widget elementor-widget-text-editor\" data-id=\"34d72567\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Co\u00fbt de notre formation :\u00a0<em>500\u20ac TTC<\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>The goal of this training is to enable participants to develop impeccable professional conduct and a polished appearance while mastering personalized customer service techniques tailored to the demanding environment of the luxury sector, in order to ensure an exceptional and memorable customer experience.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Module 1: The Art of Hospitality\u00a0<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Know how to welcome customers with elegance and professionalism while adhering to the standards of the luxury industry<\/li>\n\n<li>Develop excellence in verbal and nonverbal communication to foster a climate of trust and make a memorable first impression.<\/li>\n\n<li>Understand the expectations of high-spending customers in order to better meet their needs and build customer loyalty.<\/li>\n\n<li>Knowing how to handle difficult situations so that customers feel confident again.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Module 2: Mastering Grooming<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Maintain impeccable conduct and appearance at all times.<\/li>\n\n<li>Understand the importance of grooming in customer relationships.\u00a0<\/li>\n\n<li>Knowing how to present yourself appropriately to fit in with your work environment.<\/li>\n\n<li>Understand the general standards for grooming.\u00a0<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5660392 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5660392\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"featured_media":115,"template":"","meta":{"_acf_changed":false},"class_list":["post-114","formations","type-formations","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thefrenchhospitality.com\/en\/wp-json\/wp\/v2\/formations\/114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thefrenchhospitality.com\/en\/wp-json\/wp\/v2\/formations"}],"about":[{"href":"https:\/\/www.thefrenchhospitality.com\/en\/wp-json\/wp\/v2\/types\/formations"}],"version-history":[{"count":15,"href":"https:\/\/www.thefrenchhospitality.com\/en\/wp-json\/wp\/v2\/formations\/114\/revisions"}],"predecessor-version":[{"id":135,"href":"https:\/\/www.thefrenchhospitality.com\/en\/wp-json\/wp\/v2\/formations\/114\/revisions\/135"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thefrenchhospitality.com\/en\/wp-json\/wp\/v2\/media\/115"}],"wp:attachment":[{"href":"https:\/\/www.thefrenchhospitality.com\/en\/wp-json\/wp\/v2\/media?parent=114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}